Hot Air Ballooning Cairns and Skyrail

Kuranda Skyrail

Payment Policy

We accept Visa Card or Mastercard, E-Way and PayPal.

Cancellation Policy

A minimum of 48 hours' notice is required to re-schedule or alter a reservation. A minimum of 48 hours' notice is required to make amendments to prepaid tour components; including equipment hire, guided tours or course fees
Cancellation fees are as follows:
20% cancellation fee 30 days or more prior to departure
50% cancellation fee if within 30 days prior to departure
100% cancellation fee within 14 days prior to departure

There will be no refund of any part of your tour costs should you fail to arrive at a scheduled tour departure time. Tour departures may not be delayed due to passenger circumstances - including events beyond your control, medical problems, airline delays, weather etc.
All passengers are strongly advised to purchase comprehensive travel insurance that includes trip cancellation insurance, evacuation and medical cover. Please read the wording of your insurance policy carefully and ensure it covers you for all potential activities

Terms And Conditions

This website acts as a booking agent only for the tours advertised herein. Although we endeavour to provide accurate information we are not liable for inaccurate information concerning services.

• Children’s prices are from 4 – 14 years of age
• Please call to confirm your trip 48 hours in advance on +61 7 4037 2700
• We are not liable for changes to tours, pricing or itineraries; all of which are subject to change without notice.
• Neither this site, nor any associated company or agent advertised through this site is responsible for your costs or losses resulting from alterations, cancellations, loss of
damage, delay or personal injury.
• All passengers are strongly advised to purchase comprehensive travel insurance that includes trip cancellation insurance, evacuation and medical cover. Please read the
wording of your insurance policy carefully and ensure it covers you for all potential activities. In a medical emergency, any evacuation, vessel relocation, medical or other
expenses are the financial responsibility of that passenger. Please be aware that scuba diving and other in-water activities are not covered by all travel insurance companies.
• Please inform us of any special requirements prior to your date of travel; such as dietary requirements, allergies, mobility and disability issues. This can be done in the '
Booking Message' section of your online reservation or by contacting our friendly reservations team

Hot Air Balloon Cairns

Payment Policy

We accept Visa Card or Mastercard or eWay. All piricn gis in AUD.
Please call to confirm your trip 48 hours in advance on +61 7 40372700

Cancellation Policy

Cancellation Policy
A minimum of 48 hours' notice is required to re-schedule or alter a reservation.

Cancellation fees are as follows:
20% cancellation fee 30 days or more prior to departure
50% cancellation fee if within 30 days prior to departure
100% cancellation fee within 14 days prior to departure

There will be no refund of any part of your tour costs should you fail to arrive at a scheduled tour departure time. Tour departures may not be delayed due to passenger circumstances - including events beyond your control, medical problems, airline delays, weather etc.
All passengers are strongly advised to purchase comprehensive travel insurance that includes trip cancellation insurance, evacuation and medical cover. Please read the wording of your insurance policy carefully and ensure it covers you for all potential activities

Terms And Conditions

Locations, prices and itineraries are subject to change due to unforeseen circumstances without notice but with full consideration of your enjoyment.
This website acts as a booking agent only for the tours advertised herein. Although we endeavour to provide accurate information we are not liable for inaccurate information concerning services.

• Please call to confirm your trip 48 hours in advance on +61 7 4037 2700
• We are not liable for changes to tours, pricing or itineraries; all of which are subject to change without notice.
• Neither this site, nor any associated company or agent advertised through this site is responsible for your costs or losses resulting from alterations, cancellations, loss of
damage, delay or personal injury.
• All passengers are strongly advised to purchase comprehensive travel insurance that includes trip cancellation insurance, evacuation and medical cover. Please read the
wording of your insurance policy carefully and ensure it covers you for all potential activities. In a medical emergency, any evacuation, vessel relocation, medical or other
expenses are the financial responsibility of that passenger.
• Please inform us of any special requirements prior to your date of travel; such as dietary requirements, allergies, mobility and disability issues. This can be done in the '
Booking Message' section of your online reservation or by contacting our friendly reservations team

Passengers with medical conditions should check their suitability to fly prior to booking and advise our staff when booking. As the entire tour last more than 4 hours, passengers are advised to carry any necessary medication with them. Persons with medical conditions participating in the balloon flight and pack up activities do so at their own risk and the Operator accepts no liability for any damage or injury caused.

The Operator recommends that pregnant persons do not fly in a hot air balloon and we will not carry passengers who are pregnant.  Passengers who suspect they may be pregnant should check with their doctor before travel.

The Operator will not carry passengers who have participated in a scuba dive the night before their balloon flight.Passengers diving the day before travel should check with a qualified dive master as to the safety of the passenger in participating in the balloon flight. The Operator usually does not fly above 4,500 feet altitude and most flights are around 2,500 feet altitude. Passengers diving the day before travel who participate in the balloon journey do so at their own risk and the Operator accepts no liability for any damage or injury caused.

Children must be a minimum of FOUR (4) years old to travel on the balloon flight and children up to the age of TWELVE (12) years old must be accompanied by a responsible adult on the balloon flight.